Frequently Asked Questions (FAQ) 2018-07-19T15:24:11-04:00

Frequently Asked Questions

What should I bring/wear on the trip?

You will absolutely want to wear clothing to get wet in as well as water shoes.  There are sharp rocks in the river and it is important to protect your feet!  Be sure to apply sunscreen prior to check-in to save time and stay safe from the sun.  Since you will be getting wet, we recommend leaving a towel and dry change of clothes in your vehicle for when your trip is complete!

What should I leave behind?

We do not recommend bringing keys or electronics on the trip because if they fall in, they will be gone forever.  If you really can’t go without, we do offer free plastic bags to help keep them from getting wet (note: we are not responsible for wet or lost items) or for an additional $10 you can buy a waterproof pouch for your phone that you can keep after the trip!

What if it rains? What if there is thunder/lightning?

Unless it is pouring rain, our trips go on as scheduled, hey… you are going to get wet anyway!  If it is pouring or thunder storming and the forecast looks as though it will clear up, we will try and wait it out.  If it is pouring or thunder storming and there is no end in sight, we will cancel the float and offer a voucher for you to return on another day.  If you are already on the river and you hear thunder/see lightning, hop out on the side and wait it out.

What if you are running late?

Unless your scheduled time is solely for your group, we are unable to wait if you are running late.  If there is space on the next scheduled trip, you will be able to join that float.

What are the age and weight restrictions for the float?

We recommend being at least 5 years old.  We provide life vests for tubers that are at least 50 pounds.  If the child is under 50 pounds, you must bring your own life vest for them.  It is DNR policy that tubers have a life vest while floating.

What is the cancellation policy?

We allow cancellations with a full refund if it is 2 weeks or more prior to your float date.  If it is 1-2 weeks prior, we will offer a voucher for another date.

Is alcohol permitted on the trip?

It is park policy as well as the Department of Natural Resources that no alcoholic is permitted. Feel free to bring a cooler with water and soft drinks to stay hydrated (cooler tubes are available for an additional $14) but save the alcohol for after the float.